Accurate Predictions, Invalid Recommendations : Lessons Learned at the Dutch Social Security Institute UWV

Dees, Marcus (Corresponding author); de Leoni, Massimiliano; van der Aalst, Wil M. P.; Reijers, Hajo A.

Berlin, Heidelberg : Springer Berlin Heidelberg ; Berlin, Heidelberg : Springer Berlin Heidelberg (2021)
Contribution to a book

In: Business Process Management Cases Vol. 2 : Digital Transformation - Strategy, Processes and Execution / Jan vom Brocke, Jan Mendling, Michael Rosemann
Page(s)/Article-Nr.: 165-178